Payment/Billing

• An error has occurred while processing the purchase
• I keep failing to place my order
• I want to cancel an order
• I didn't receive my order
• I want to avoid any unintended purchases. (Android)

Technical

• What are the minimum system requirements to run the game?
• How do I change the language in game?
• How do I change my sound settings?
• The game often shuts down
• I don’t have enough storage space during install/update
• I can't login to/play the game

In-game

• I want to check the pull rates!
• How can I return to the main screen?
• How can I add a friend?
• I want to change my nickname/profile message
• What is a Second Unit?
• What is a Mana Board?

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Account

• Where do I receive the answer to my query?
• When can I receive an answer for my query?
• My account was reset!
• How can I enter coupons?
• I want to connect my guest account to a social media account
• What’s the difference between a connected account and a guest account?

See all 10 articles